Shipping

 

Shipping Policy

Receiving time = Processing time + Shipping time.

I. Processing time: Within 3-5 Working Days (Quality control + Packing & Sorting).

  • Products ready in US warehouse will be handled in 5-7 working days.
  • Products not ready in our warehouse will be handled in 5 working days.
  • We will reserve a tracking# from USPS once order placed, so that the shipping status may be stopped at  PRE-SHIPMENT around 5 working days before the package arrives at our distribution center in US. 

     

    II. Shipping Time:

    • Flat rate Shipping (10-20 business days) Not Including Processing Time -$7.99
    • Flat rate Shipping order $68+ (10-20 business days) Not Including Processing Time -FREE
    • Express Shipping (8-14 business days) Not Including Processing Time -$12.99
    • Express Shipping order $68+ (8-14 business days) Not Including Processing Time -$7.99

    *Something you need to know before ordering:

    1. For delivering successfully, Please write your complete address includes Apt# Street City,State and your mobile number. Recheck the address during checkout process. Unsuccessful delivery caused by unavailable mobile/address cannot be compensated.
    2. Morchique cannot be responsible for accurate shipping time and will not offer full refunds because an order arrived later than expected.
    3. If your order was mishandled/lost by carrier, you can get your money back via paypal dispute.
    4. Morchique is not responsible for Customs House Taxes which is happened sometimes according to the Local Regulations.
    5. If you have any other questions, please contact our customer service: service@morchique.com . (*Your email will be replied in 48 business hours.)
    6. All shipping & delivery lead times are estimated by business time.
    7. Thank you for your patience to read to the last character.
    8. If your tracking information states that your package was delivered and you have not received it, you must contact the United States Postal Service directly. Morchique DOES NOT hold responsibility for packages that state DELIVERED.

    III. How to Track your order

    All of our parcels are delivered by USPS. And you will be given a tracking number once the order placed. You can track your order on www.usps.com.